Follow up on the latest improvements and updates.


Now you can add Track123 shipment status block to your Shopify
Order Status
page and
Thank you page
We are thrilled to announce a complete redesign and update to the tracking page for our Modern template. The current tracking page now features a stunning 3D globe effect, enhancing the visual experience and making tracking more engaging than ever.
To enable this new Modern version, simply go to the tracking page settings. We hope you enjoy this update and find it both useful and visually appealing.
Thank you for your continued support!
We added two more product recommendation types, including
Best seller
Frequently bought together
Here is how our algorithm works:
  • Best seller: We analyze your sales history from the past 30 days to pinpoint your most popular products.
  • Frequently bought together: We show items that are commonly purchased alongside the main product. By examining the order history of the last 30 days, we arrange products based on how often they're bought together in orders.
Tips: If you want to manually select recommended products for display, please choose the "Recommendations by Shopify" option, and then use the Shopify Search & Discovery app to manually modify the recommended products.
There are some updates to Track123 that will enhance your experience and provide added convenience.
  • Multilingual Support for Thank You Page Widget
Now, merchants can seamlessly display Track the orders on Thank you page in multiple languages, ensuring a personalized experience for every customer.
  • Styling Options for Tracking Page
This improvement allows you to choose different styles for your tracking page to better align with their branding. you can select the style on Tracking page > Customize >Style
  • Integration of Star Ratings in Recommended Products
To boost customer engagement and trust, we have integrated star-rating icons into our recommended products section. Now, users can easily identify highly-rated products based on customer reviews, making informed purchasing decisions.
  • Add Shipping Carrier Website Link Field to Track123 API
We have added a new field to our API - the shipping carrier website link. This allows users to include direct links to the official websites of shipping carriers.
we are committed to continuously enhancing our offerings to meet your evolving needs. As always, your feedback is invaluable to us, so please don't hesitate to reach out with any questions, suggestions, or concerns.
  • Instagram Feeds
With just one click, you can add Instagram Feeds to your tracking page and give the page a fresh look. Instagram Feeds show you are active online, convert your new customers into loyal customers, and turn them into new Instagram followers. We also can help you update your Instagram feed automatically when you post new Instagram content.
The way to add Instagram Feeds: Track123 > Tracking page(on the left) > Customize > Instagram feed.
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  • Social Module in Emails
We've added a social module to our email feature. You can now add your social media links to your emails and turn your customers into followers. image
  • Carrier Phone Number Field in Emails and Klaviyo
We've included a dedicated field for carrier phone numbers in both emails and Klaviyo. This can help your customers directly contact the carriers when they encounter problems with order tracking.
  • Optimized Date Format Translation
Now, dates displayed within the tracking pages will automatically adapt to the language settings of the tracking page, providing a more localized and user-friendly experience for your customers worldwide.
We announce some updates and improvements. Below are the key updates:
- Addition of Collections to Tracking Pages
Now, you can personalize your tracking pages further by adding collections. This feature allows you to organize and group shipments based on your preferences. image
- Integration with three review apps
We have integrate with three new review apps:
  • Air Reviews
  • Okendo
  • Vitals
With these additions, you can now seamlessly integrate these popular review platforms into your tracking pages, enhancing the customer experience and providing valuable feedback opportunities.
-Improvement on Traditional Tracking Page Display
We have optimized the display effects on traditional tracking pages. These improvements include:
  • Introduction of a new style for tracking details. This can be selected on Track123 > Tracking page > customzie > Tracking details > style: Display with vertical progress bar.
  • Addition of a new style for progress bars. This can be selected on Track123 > Tracking page > customzie > Style > Status bar style: Minimalist.
  • Implementation of dynamic effects for progress bars. This is work automatically.
We believe that these updates will enhance your experience with Track123, providing you with more control, functionality, and visual appeal. As always, we welcome your feedback and suggestions as we continue to improve and evolve our platform.
This update focuses on Analysis. Track123 will provide you with more comprehensive metrics for Process Time Analysis and Exception Status Analysis.
Process Time Analysis
Through this analysis, you can extract various key metrics, including:
  1. Order processing times: The time taken from customer order placement to product shipment.
  2. Order-to-delivery time: The time between order placement and the customer receiving the package.
You can offer your customers accurate estimated shipping times and estimated delivery time with these metrics.
Exception Status Analysis
Through this analysis, you can extract various key metrics, including:
  1. Order exception rates
  2. The number of exception orders
  3. The number of Orders returned
  4. The number of Orders damaged or lost
  5. Time, quantity, and distribution of exceptions caused by specific reasons.
  6. Top five carriers with the highest number of exception orders.
  7. Top five destinations with the highest number of exception orders.
These insightful metrics will empower your team to proactively manage exceptions, optimize processes, and enhance overall customer satisfaction.
If you have any questions or require further assistance in navigating these new features, please do not hesitate to reach out to our support team.
We've launched a new tracking page outlook to offer you a sleek, modern, and more intuitive design. You have more choices now!
We understand that personalization matters, and that's why we're introducing the ability to add custom background images to the new tracking page. You can add the background on Track123 > Tracking page > customize your tracking page.
We're excited to bring you some changes in the latest update. Here's a brief overview of the key updates on this version.
- Traditional Template: Dark Mode
The Traditional template now includes a user-friendly dark mode. If you prefer a darker interface, you can change your tracking page to dark mode via this path.
Track123 > Tracking page(on the left sidebar) > customize > Style.
- Modern Template: add menu item
You can add up to 5 menu items to your moderm tracking page now. The updated navigation system is designed to make it more seamless for your customers to explore more on your store. Follow this path to add the menu:
Track123 > Tracking page(on the left sidebar) > customize > Menu item.
Thank you for your continued support, and we look forward to bringing you more exciting updates in the future. If you have any feedback or suggestions, please feel free to reach out to us. Happy exploring!
We're thrilled to announce some significant updates on track123 that are designed to enhance your overall experience. Here's what's new:
- Multilingual Email Support
Communicate with your customers effortlessly in their preferred language! Track123 now supports multiple languages in emails. The content of emails will dynamically switch based on the language preference of your customers, making communication more personalized and accessible.
- Discount Code Functionality
Introducing a powerful new feature! You can now easily include discount codes directly within your track123 emails. Boost engagement and drive sales by offering special promotions to your customers. Make your emails not just informative, but also rewarding!
- Enhanced Klaviyo Integration with Product Images
Take your Klaviyo emails to the next level! track123 has added a new variable that automatically sends product images to Klaviyo. You can use this feature to seamlessly include product images in your Klaviyo emails. Check the variables in this article.
These updates aim to deliver a personalized and compelling experience to your customers. We hope you enjoy using these new features! As always, your feedback is invaluable to us, so please let us know if you have any feedback.
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