Changelog
Follow up on the latest improvements and updates.
RSS
You can now enable the shipment review widget on your tracking page.
Feedback Form:
A simple and intuitive form will capture customer insights on delivery times, package condition, and courier service satisfaction.
Analytics and Report
We provide a comprehensive analytics dashboard displaying feedback statistics and trends.
We're excited to share some enhancements that we've added to Track123 to make your shipping and tracking experience even better!
- New Email Notifications for Sub-Statuses
We’ve added email notifications for the following sub-statuses.
- Waiting for pickup
- Package collected by the customer
- Delivered to the front door
- Customer not available
- Failed attempt due to invalid address
- Failed attempt due to recipient being unreachable
These updates ensure you and your customers are always in the loop, reducing the uncertainty around package deliveries. If you are interested, you can turn on these emails on Track123 > Notifications.
- New Block Module on the Order Page
Now, you can add the Track123 block directly to your Shopify order page.
We hope these improvements make your experience with Track123 even smoother and more efficient. Thanks for your support!
- Instagram Integration Upgrade
We have upgraded our Instagram integration! Now, you can add Instagram block to any page of the store using the Shopify theme editor. This provides more flexibility and enhances the visual appeal of your store.
- Shipping details Translation Feature
We are excited to introduce a new feature in Track123 order details page. This feature automatically displays the tracking information in the language set in your Track123 settings, making it more convenient for you to view shipment details.
You can now select the dynamic 3D Earth effect in the traditional version of the Track123.
Please go to the
Tracking page > Customize > Tracking information
to change the image. Now you can add Track123 shipment status block to your Shopify
Order Status
page and Thank you page
.We are thrilled to announce a complete redesign and update to the tracking page for our Modern template. The current tracking page now features a stunning 3D globe effect, enhancing the visual experience and making tracking more engaging than ever.
To enable this new Modern version, simply go to the tracking page settings. We hope you enjoy this update and find it both useful and visually appealing.
Thank you for your continued support!
We added two more product recommendation types, including
Best seller
and Frequently bought together
.Here is how our algorithm works:
- Best seller: We analyze your sales history from the past 30 days to pinpoint your most popular products.
- Frequently bought together: We show items that are commonly purchased alongside the main product. By examining the order history of the last 30 days, we arrange products based on how often they're bought together in orders.
Tips: If you want to manually select recommended products for display, please choose the "Recommendations by Shopify" option, and then use the Shopify Search & Discovery app to manually modify the recommended products.
There are some updates to Track123 that will enhance your experience and provide added convenience.
- Multilingual Support for Thank You Page Widget
Now, merchants can seamlessly display Track the orders on Thank you page in multiple languages, ensuring a personalized experience for every customer.
- Styling Options for Tracking Page
This improvement allows you to choose different styles for your tracking page to better align with their branding. you can select the style on Tracking page > Customize >Style
- Integration of Star Ratings in Recommended Products
To boost customer engagement and trust, we have integrated star-rating icons into our recommended products section. Now, users can easily identify highly-rated products based on customer reviews, making informed purchasing decisions.
- Add Shipping Carrier Website Link Field to Track123 API
We have added a new field to our API - the shipping carrier website link. This allows users to include direct links to the official websites of shipping carriers.
we are committed to continuously enhancing our offerings to meet your evolving needs. As always, your feedback is invaluable to us, so please don't hesitate to reach out with any questions, suggestions, or concerns.
- Instagram Feeds
With just one click, you can add Instagram Feeds to your tracking page and give the page a fresh look. Instagram Feeds show you are active online, convert your new customers into loyal customers, and turn them into new Instagram followers. We also can help you update your Instagram feed automatically when you post new Instagram content.
The way to add Instagram Feeds: Track123 > Tracking page(on the left) > Customize > Instagram feed.
- Social Module in Emails
We've added a social module to our email feature. You can now add your social media links to your emails and turn your customers into followers.
- Carrier Phone Number Field in Emails and Klaviyo
We've included a dedicated field for carrier phone numbers in both emails and Klaviyo. This can help your customers directly contact the carriers when they encounter problems with order tracking.
- Optimized Date Format Translation
Now, dates displayed within the tracking pages will automatically adapt to the language settings of the tracking page, providing a more localized and user-friendly experience for your customers worldwide.
We announce some updates and improvements. Below are the key updates:
- Addition of Collections to Tracking Pages
Now, you can personalize your tracking pages further by adding collections. This feature allows you to organize and group shipments based on your preferences.
- Integration with three review apps
We have integrate with three new review apps:
- Air Reviews
- Okendo
- Vitals
With these additions, you can now seamlessly integrate these popular review platforms into your tracking pages, enhancing the customer experience and providing valuable feedback opportunities.
-Improvement on Traditional Tracking Page Display
We have optimized the display effects on traditional tracking pages. These improvements include:
- Introduction of a new style for tracking details. This can be selected on Track123 > Tracking page > customzie > Tracking details > style: Display with vertical progress bar.
- Addition of a new style for progress bars. This can be selected on Track123 > Tracking page > customzie > Style > Status bar style: Minimalist.
- Implementation of dynamic effects for progress bars. This is work automatically.
We believe that these updates will enhance your experience with Track123, providing you with more control, functionality, and visual appeal. As always, we welcome your feedback and suggestions as we continue to improve and evolve our platform.
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