We added two more product recommendation types, including and .

Here is how our algorithm works:

Tips: If you want to manually select recommended products for display, please choose the "Recommendations by Shopify" option, and then use the Shopify Search & Discovery app to manually modify the recommended products.

There are some updates to Track123 that will enhance your experience and provide added convenience.

Now, merchants can seamlessly display Track the orders on Thank you page in multiple languages, ensuring a personalized experience for every customer.

This improvement allows you to choose different styles for your tracking page to better align with their branding. you can select the style on Tracking page > Customize >Style

To boost customer engagement and trust, we have integrated star-rating icons into our recommended products section. Now, users can easily identify highly-rated products based on customer reviews, making informed purchasing decisions.

We have added a new field to our API - the shipping carrier website link. This allows users to include direct links to the official websites of shipping carriers.

we are committed to continuously enhancing our offerings to meet your evolving needs. As always, your feedback is invaluable to us, so please don't hesitate to reach out with any questions, suggestions, or concerns.

With just one click, you can add Instagram Feeds to your tracking page and give the page a fresh look. Instagram Feeds show you are active online, convert your new customers into loyal customers, and turn them into new Instagram followers. We also can help you update your Instagram feed automatically when you post new Instagram content.

The way to add Instagram Feeds: Track123 > Tracking page(on the left) > Customize > Instagram feed.

We've added a social module to our email feature. You can now add your social media links to your emails and turn your customers into followers.

We've included a dedicated field for carrier phone numbers in both emails and Klaviyo. This can help your customers directly contact the carriers when they encounter problems with order tracking.

Now, dates displayed within the tracking pages will automatically adapt to the language settings of the tracking page, providing a more localized and user-friendly experience for your customers worldwide.

We announce some updates and improvements. Below are the key updates:

Now, you can personalize your tracking pages further by adding collections. This feature allows you to organize and group shipments based on your preferences.

We have integrate with three new review apps:

With these additions, you can now seamlessly integrate these popular review platforms into your tracking pages, enhancing the customer experience and providing valuable feedback opportunities.

We have optimized the display effects on traditional tracking pages. These improvements include:

We believe that these updates will enhance your experience with Track123, providing you with more control, functionality, and visual appeal. As always, we welcome your feedback and suggestions as we continue to improve and evolve our platform.

This update focuses on Analysis. Track123 will provide you with more comprehensive metrics for Process Time Analysis and Exception Status Analysis.

Through this analysis, you can extract various key metrics, including:

You can offer your customers accurate estimated shipping times and estimated delivery time with these metrics.

Through this analysis, you can extract various key metrics, including:

These insightful metrics will empower your team to proactively manage exceptions, optimize processes, and enhance overall customer satisfaction.

If you have any questions or require further assistance in navigating these new features, please do not hesitate to reach out to our support team.

We've launched a new tracking page outlook to offer you a sleek, modern, and more intuitive design. You have more choices now！

We understand that personalization matters, and that's why we're introducing the ability to add custom background images to the new tracking page. You can add the background on Track123 > Tracking page > customize your tracking page.

We're excited to bring you some changes in the latest update. Here's a brief overview of the key updates on this version.

The Traditional template now includes a user-friendly dark mode. If you prefer a darker interface, you can change your tracking page to dark mode via this path.

Track123 > Tracking page(on the left sidebar) > customize > Style.

You can add up to 5 menu items to your moderm tracking page now. The updated navigation system is designed to make it more seamless for your customers to explore more on your store. Follow this path to add the menu:

Track123 > Tracking page(on the left sidebar) > customize > Menu item.

Thank you for your continued support, and we look forward to bringing you more exciting updates in the future. If you have any feedback or suggestions, please feel free to reach out to us. Happy exploring!

We're thrilled to announce some significant updates on track123 that are designed to enhance your overall experience. Here's what's new:

Communicate with your customers effortlessly in their preferred language! Track123 now supports multiple languages in emails. The content of emails will dynamically switch based on the language preference of your customers, making communication more personalized and accessible.

Introducing a powerful new feature! You can now easily include discount codes directly within your track123 emails. Boost engagement and drive sales by offering special promotions to your customers. Make your emails not just informative, but also rewarding!

Take your Klaviyo emails to the next level! track123 has added a new variable that automatically sends product images to Klaviyo. You can use this feature to seamlessly include product images in your Klaviyo emails. Check the variables in this article.

These updates aim to deliver a personalized and compelling experience to your customers. We hope you enjoy using these new features! As always, your feedback is invaluable to us, so please let us know if you have any feedback.

The Tracking Page module has undergone an update in its interaction design. The new interaction helps you easily customize your tracking page.

We have significantly optimized the app's mobile device compatibility, allowing you to easily use Track123 services within the Shopify mobile app.

We've added two more metrics: Delivery Date and Pickup Date. These metrics allow for a more precise assessment of carriers' pickup and transportation efficiency, ensuring a continuous partnership with high-quality carriers.

It refers to the date on which the shipment is picked by the carrier for delivery.

: It refers to the date on which the shipment is delivered to the customer.

We've modified the interaction on the Order page, moving away from the previous drawer pop-up when clicking on an order. Instead, details are now displayed on a new page, offering users a more straightforward view of order-related information.

If you use Track123 to email your customers with status updates, you will now see an email icon next to the trajectory. This indicates that we sent an email at that specific point.

We've introduced a 7-day trial feature, allowing users more time to fully experience the powerful features of Track123. During this period, you can thoroughly explore our system, ensuring it aligns perfectly with your needs.

Your feedback and suggestions are invaluable, please don't hesitate to reach out if you have any feedback.

Hi, We appreciate your continued support and trust in Track123. In this latest version, we have introduced new features and improvements to enhance your user experience and operational efficiency. Here's what's new in this update:

This new feature allows you to set up self-notifications. Now, when orders are in a special status, you can receive notifications and take prompt action. What's more, in the recipient field, you can configure up to 5 different recipients. Stay informed and ensure timely responses with this powerful addition.

For those who prefer a versatile email editor, we have added a toggle button for switching between the text and HTML editors. This new feature provides greater customization of your email templates.

To streamline the user experience, we have removed the case sensitivity for order numbers on the tracking page. Your customers can now freely tracking by entering order numbers without worrying about case distinctions.

In response to the frequent appearance of "CN" in the tracking details of carriers like Yunexpress, Track123 have automatically added "CN" to the blacklist when you activate dropshipping mode.

We've added a new module that allows you to exclude specific products. With this feature, you can control which products not display the estimated delivery date.

You now can upload the image and customize the Favicon for the modern style tracking page.

Your feedback and suggestions are invaluable, please don't hesitate to reach out if you have any feedback.