We’re excited to introduce a brand-new Shipment Analytics report in Track123! This feature gives you a comprehensive view of your shipments’ performance over time, helping you quickly spot issues and optimize your shipping operations.
Track Shipments Over Time
The Track Shipments Over Time bar chart is the centerpiece of the new analytics report. It allows you to visualize shipment trends over the last 30 days and provides an intuitive way to monitor your shipping performance.
What it shows:
Each bar represents orders created on a specific day, with the height showing the percentage of shipments in a particular status. The Y-axis is fixed at 100% to allow easy comparison across days.Views you can switch between:
- Delivered / Non-delivered – see which shipments have reached their destination.
- Pending / Non-pending – identify shipments that are still awaiting processing or transit.
- Problem / Normal – detect shipments with issues. Problem includes Exception, Failed Attempt, and Expired statuses, while Normal represents all non-problem shipments.
Why it matters
: By visualizing the trends, you can quickly identify patterns, spikes, or delays. For example, a sudden increase in Pending or Problem shipments may indicate carrier delays or processing issues that require immediate attention.Practical use:
- Monitor shipment performance day by day, even during peak seasons.
- Compare different status trends to spot operational bottlenecks.
- Take proactive action before customers reach out about delayed shipments.
Total Shipments by Status
The Total Shipments by Status is now displayed as a stacked bar chart, giving you a clear view of the composition of shipments for each day.
What it shows:
- Each bar represents total shipments for a given day.
- Each segment in the bar corresponds to a shipment status (Pending, In transit.), showing number of shipments in that status.
Why it matters:
The stacked bar format allows you to see both daily shipment volume and the distribution of statuses at the same time. You can quickly identify days with unusually high problem or pending shipments.Practical use:
- Detect trends or spikes in problematic shipments across different days.
- Compare performance between carriers or regions by observing status distribution.
- Allocate resources efficiently for customer support and operational adjustments.
Additional views
Key Metrics at a Glance
- Total Shipments
- Pending Rate
- Delivery Rate
Total Shipments by Status
Donut chart showing shipment breakdown.
Top 5 Carriers
Highlights carriers handling the most shipments.
With Track Shipments Over Time and Total Shipments by Status, you can visualize shipment health, detect problems early, and make informed decisions to ensure smooth and reliable delivery operations.