We’re excited to share several powerful updates that make order management easier, enhance Tracking Page customization, and improve the post-purchase customer experience. These updates were built directly based on merchant feedback.
Add Track Order Button to Customer Account Page
Track123 now supports adding a Track Order button directly on the Shopify customer account orders page — allowing customers to access their tracking information instantly, without typing their order number or email.
Please refer to the help documentation to see how to add it.
- Order Status page
- Orders page
AI-Powered CSS Generator for the Tracking Page
Customizing your Tracking Page no longer requires writing code.
With our new AI CSS Generator, you can describe changes in plain language, and Track123 instantly produces ready-to-use CSS.
What you can customize
Ask AI to adjust:
- Search button styles (background, border, text color, radius, spacing)
- Hover effects
- Title alignment (left, center, right)
- Visibility of the search module border
- Input field appearance (background, text color, border)
- Process bar icon colors
- Spacing and order of modules
- Typography (bold, font size), and more
Click
Keep
to automatically insert the CSS into your customization panel.
This feature gives every merchant the ability to create a fully branded Tracking Page with ease.
Order Archiving Is Now Available
Managing long-pending orders has always been a challenge, especially when certain shipments are delayed or never fulfilled. To help merchants stay organized, the Orders module now supports archiving. You can archive or restore orders in bulk or individually.
Archived orders:
- Are excluded from Dashboard shipment performance metrics.
- Can be exported separately from Active orders.
- Continue to update normally — archiving does not stop tracking, status updates, or carrier updates.
This gives merchants a cleaner workspace without losing trackability or historical data.
Reorder Button — Now Fully Customizable
Some merchants use a custom checkout page, where the default “Reorder” behavior does not fit their workflow. To address this, we’ve added options to customize the Reorder button’s action. You can now enable or control the Reorder button’s behavior:
- Buy now (default)
- View item
- Add to cart
This update ensures the Reorder button works correctly across stores with custom checkout flows.
We’re constantly improving Track123 based on your feedback. Thank you for helping us make our platform better! Explore the new features and see the difference for yourself.