native tracking links doesn´t updates | Voters

native tracking links doesn´t updates

Benjamin Flamm

Since the last update the native tracking links doesn´t updates to the new tracking page's URL. Now it´s using the Shopify's native tracking links.

March 1, 2023

Leon Heinrich

I have the same issue currently. For the last order, the tracking link behind the tracking number in the shipping update email is not re-routed to the Track123 tracking page. Not sure if the new Shopify checkout/account feature somehow impacted this process.

Alex

Hi, this is the rule to replace the Track URL.

when you enable this feature.

The app will replace the track URL of your last 10 orders. （No date limit）
The app will replace the track URL with the orders which are created after you enabled the feature.

Track123 won't change the tracking link of the orders that are not meet the rules, please check if it is working properly.

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