Request to add the ability to update an order’s status to CANCELLED when an order is confirmed cancelled in Shopify. This would ensure the PENDING list only shows orders that are actually waiting for fulfillment or updates, without cancelled orders cluttering it.

If automatic updating isn’t possible, they are open to manually updating. Currently, there is no CANCELLED status option on the manual updates, so they are requesting this as an alternative if the automatic solution isn’t feasible.